Privacy Policy

This Privacy Policy describes how Mooch ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or use our website. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). [1, 2, 3, 4]

1. Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide to us via our contact forms. This information may include: [1]

  • Full name

  • Business name

  • Email address

  • Phone number

  • Project details and message contents

2. How We Use Your Information

We use the personal data collected from you strictly for professional business operations, including:

  • Responding directly to your service inquiries or project requests

  • Providing our marketing packages and consulting services

  • Sending occasional agency updates or newsletters (which you can opt out of at any time) [1]

3. Data Storage and Security

Your data is securely managed through our host, Squarespace, and routed directly to our designated business email inbox. We take all reasonable physical, technical, and administrative steps to protect your personal information from unauthorized access, loss, or misuse. [1]

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted third-party service providers (such as data storage systems or integrated email networks) who assist us in operating our website and conducting our business, provided they agree to keep this information strictly confidential.

5. Access and Corrections

Under Australian privacy laws, you have the right to request access to the personal information we hold about you, or to request that we update, correct, or permanently delete your data from our systems. [1, 2, 3]

6. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us at:

  • Company Name: Mooch Marketing

  • Email: hello@moochmarketing.com.au

  • Location: Gold Coast, QLD, Australia